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Time Allowance to create artworks:
-Artwork in-stock-Expect to receive artwork within 2 weeks. -Artwork not in-stock-Expect 2 weeks to 1 month or more depending on artworks complexity to create. Time Allowances: Scenario 1-Artwork in-stock-Quicker receipt of artworks because, Fine art is in stock, ready to be shipped. Scenario 2- Artwork not in-stock-Delays in receiving artworks because Fine art needs to be created and more. Further explanation for delays in receiving artworks are related to: -Length of time to create artwork -Curating time-Drying time of paint, spraying and varnishing (optional) -Packaging time -Shipping time Note: As a general rule, when purchasing ANY artwork via website, always allow 2 weeks -1 month or more for you to receive ANY artworks purchased on this business website. |
Return/refund policy:
-We offer a FULL REFUND if you are not happy with your purchase within 7 days of purchasing ANY artworks purchased on this business website. Purchasing time starts upon date received of delivered goods. (ie. If you purchase artworks on the 5th, you receive the product on the 12th. The purchasing time starts on the 12th. You then have from the 12th to the 19th to decide to keep or return product) -If buyer is not satisfied with purchase: What to do? 1- Buyer is responsible to pay return costs and to return artworks in its original packaging (attempt to keep original packaging intact as best as you can). 2-Re: Intent to return product: From time of receipt of product to 7 days after this date, buyer would then need to notify us via e-mail within those 7 days of intent to return product. Once the 7 day return window time lapses, no product returns will be allowed. 3-We will then provide you with instructions on how to return product. 4-You will then have 3 weeks to return product based on the date of the"Intent to return product e-mail" you send to us. Note: If we don't receive an e-mail from you, we are assuming you are satisfied with your product. Exceptions to the general rules: We strive for happy customers and on a case by case basis, we may allow return of artworks past the above listed timelines. |
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